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Blog, KB - PVE Classic, KB - PVE Client, KB - PVE Web, KB - PVWA, KB Articles, Support, Technology, Uncategorized

Notice – Please Read – January 7th, 2025

We are currently in the process of recovering from a hardware failure in our datacenter, and a large portion of our services is being hosted on our backup system. You may experience some general system slowness and lag, especially when opening documents, while our team works to restore full functionality. Document load times may be significantly extended, but they should load after a brief wait.

If you encounter documents that fail to load completely or experience any other issues, please let our tech team know by submitting a ticket to support@rmm-i.com.

We apologize for the inconvenience and appreciate your patience as we work diligently to resolve this issue. 

 

 

Blog

Important Security Updates

We will be making some important behind-the-scenes security updates to the PaperVision system in the next few weeks – specifically we’ll be disabling the older TLS 1.0 and 1.1 protocols that are used to securely communicate with the PaperVision site.

Most of you shouldn’t notice any difference in your user experience; however, those of you who might still be using an older version of PaperVision Tools to upload your documents may have some issues connecting.

To make sure you don’t have any issues scanning and uploading your documents, please make sure you have the latest version of PaperVision Tools installed. Directions for installing/upgrading can be found here: Installing PaperVision Tools

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