Ratchet-X with the new CBMS

As I’m sure you all know, the state is rolling out a completely re-designed version of CBMS this weekend that’s based on the Sales Force platform. This change is going to significantly impact the way your Ratchet-X integrations work, as many of the existing actions are keyed to the old version of CBMS.

RMMI has been working diligently over the past few weeks to prepare for this transition; however, due to the limited functionality available on the new CBMS platform to test with, there may be some integration functions that are not immediately available.

We’re also taking this transition opportunity to correct a few issues and glitches that have come up with Ratchet-X since the state has started to roll out Windows 10 to some of your users. This is going to involve installing an upgrade to the Ratchet-X program on each end-user’s workstation along with a small script that allows Ratchet-X to work with the Chrome browser. We will be distributing customized installers within the next few days, but if you have any questions please contact our support team.

Ratchet-X Training

We have put together the following training videos to help prepare all of your technicians. We didn’t want to add to the chaos of what’s sure to be a ‘bumpy’ transition week, so we felt it was best to record these sessions so that your users could watch them as they have time. If any of you feel the need for a live webinar training session we would be more than happy to set that up for you.

Part 1 – Entering PaperVision Credentials

Download DHS Ratchet-X Training Part 1

Part 2 – Logging into PaperVision using Ratchet-X

Download DHS Ratchet-X Training Part 2

Part 3 – ‘Jumping’ from PaperVision to CBMS

Download DHS Ratchet-X Training Part 3

Part 4 – ‘Jumping’ from CBMS to PaperVision

Download DHS Ratchet-X Training Part 4

Part 5 – PaperVision Tools Match-and-Merge

Download DHS Ratchet-X Training Part 5

Document Management Math (aka: How much is your paper costing you?)

How much is your paper costing you?

Here at RMMI we take a lot of pride in the services we provide to our customers and we’re constantly looking for new and innovative solutions for our clients’ document management needs. Around 2 years ago we introduced our managed hosting solutions for PaperVision Enterprise and PaperVision Capture – making the transition to digital much easier for our clients with limited or already overburdened IT departments. At the time we knew of a few client’s who desperately needed this service, but we had no idea just how popular our hosted solutions would become.

RMMI is now hosting over 110 million digitized documents for our clients, a number that becomes even more impressive when you start to do the math on storage requirements for that amount of paper. One hundred and ten million pages is equivalent to approximately 36,500 banker’s boxes or 3,150 4-drawer filing cabinets. The average floor space required for a 4-drawer filing cabinet (including working space and isles) is just over 7.5 sq. ft. – meaning you would need almost 24,000 sq. ft. of office space just to store those documents. With office lease rates in the Denver Metro area hitting a record high average of $28.38/ sq. ft. in Quarter 1 of 2019 (according to a report published by CBRE) storing those 110 million documents would cost over $680,000/yr. in lease rates alone!

Have you ever stopped to think about just how much your paper is costing you? Calculating the storage cost is simple math, but what about the improvements in efficiency? With RMMI and PaperVision your documents are indexed, searchable, and securely available from anywhere.  You can retrieve the specific document you need in seconds, without ever leaving your desk. (Can you imagine searching through those 12,600 filing drawers to find the one page you needed?)  How about the time spent searching for missing documents?  With digital document management, your files will never be ‘misplaced’ or ‘lost on someone’s desk’.   With hourly employment rates on the rise, saving even a few minutes on each ‘document pull’ can add up to thousands in savings over the course of the year.

How much money and time are you losing with your current document filing processes? Are you ready to ‘Make the Move to Digital’? RMMI’s industry leading experts are here to help! Contact one of our representatives today to find out more!

Happy 4th of July!

RMMI’s offices will be closed Thursday and Friday July 4-5 in observance of Independence Day. Our support staff will be periodically checking the support@rmm-i.com inbox throughout the day on Friday and addressing any urgent items – if you have an emergency issue, please call 303.427.0625

Stay safe and enjoy your holiday!