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Important Security Updates

We will be making some important behind-the-scenes security updates to the PaperVision system in the next few weeks – specifically we’ll be disabling the older TLS 1.0 and 1.1 protocols that are used to securely communicate with the PaperVision site.

Most of you shouldn’t notice any difference in your user experience; however, those of you who might still be using an older version of PaperVision Tools to upload your documents may have some issues connecting.

To make sure you don’t have any issues scanning and uploading your documents, please make sure you have the latest version of PaperVision Tools installed. Directions for installing/upgrading can be found here: Installing PaperVision Tools

Working from Home?

With everything going on right now, we know that many of your offices are closed and many employees are working from home. PaperVision and ImageSilo are accessible from any computer that has an internet connection; however if you’re working from a different computer you may not have our document viewer installed. If you’re working remotely and having difficulties opening your documents, you have 2 options:

  1. Install our Document Viewer on the computer you’re using. Our document viewer is available for any of our users on a Windows system. This guide walks your through the process of installing on your machine: Installing the PaperVision Client
  2. For users who don’t have a Windows PC or who don’t want to install extra software, your documents can be viewed directly in your browser by simply changing a user setting (Please note that some advanced features like annotations are not available using this method) This guide shows how to switch your viewing options: Switching to the Browser-Based Viewer

    Note: When you get back to your main computer, you’ll most likely want to switch back: Switching back to the PaperVision Viewer

We’re doing everything we can at RMMI to keep our support staff online and available during this difficult time. If you have any issues or need assistance in configuring a new workstation, the best way to reach us is through our support email line support@rmm-i.com

PaperVision has been Moved

Your PaperVision entity has been moved from your on-premises servers to RMMI’s fully hosted solution. Your new Entity ID is 76 and your username is the same as it was before; however, you will need to reset your password before accessing the system for the first time. The guide below shows how to complete this process, please contact RMMI’s support team if you have any issues. support@rmm-i.com 303.427.0625

You can access RMMI’s client portal at the following link: https://www.rmm-i.com/client-portal

How efficient is your AP process?

Are you still using time-consuming and expensive paper-based processes to process invoices? The thought of going paperless can be an overwhelming concept at first, and you may not realize that the manual, paper-based processes are taking a toll on your expenses. But once you realize the benefits and the amount of operational costs that can be saved you will want to start the transformation process immediately.

Check out this Medium article from Digitech CEO HK Bain about how the various PaperVision components can work together to streamline your department and save both time and money:

How to More Efficiently Process Every Invoice

If you have any questions on AP processing please reach out to one of our industry experts at info@rmm-i.com.