New Website and User Experience

As I’m sure you’ve already noticed, we have rolled out our newly redesigned website.  This project has been months in the making and includes some changes and enhancements that we’re pretty excited about.

  • The first major change is the way the client portal acts – the updated PaperVision Site is now the default user interface.  The updated GUI includes a lot of enhancements that we hope will improve your experience and make you even more efficient.  If you or your users need a little extra time to make this transition, the old interface is still available as an option and will remain so for the next few months.
  • We’ve also introduced a new Knowledge Base that includes many ‘how-to-guides’ on performing various tasks in PaperVision.  This library will continue to grow as we create new content and video guides – if you have any suggestions for guides you would like to see, please email us at support@rmm-i.com.
  • Our new Industry Specific Library contains links to many policies and laws that affect the retention of your documents.  We’ve also included case studies that highlight some of our past successes.  These are all great resources as you plan the next phase of your document management strategies.
  • Finally, we hope you take a minute to check our our new Meet Our Family page.  Here you’ll find up to date photos and bios of our management team.  Some of us here in the office don’t get the privilege of meeting you all face-to-face and we hope this page helps you to feel more connected to our entire support team.

From all of us here at RMMI – Thank you for the opportunity to continue to serve you!  We hope these changes to our website make it even more useful and relevant for you – if you have any suggestions on how we can continue to improve, please email us at support@rmm-i.com.

Introducing Mitchell Marben | Product Marketing & Sales Director

RMMI would like to introduce Mitchell Marben, our newest addition to the team.  Mitchell was born and raised in a small town on the South side of Chicago and got his BA is Criminal Justice and Criminology with a minor in Sociology and Counseling Psychology.  He moved to Denver in 2008 where he soon met his wife and now have two children together.  With 8 plus years of experience in the Property Management industry, he has seen numerous operational and marketing challenges and been a part of implementing innovative solutions.   In his spare time, Mitchell enjoys live sports, house renovations, and most importantly helping others.  He’s going to be widely visible to all clients and we look forward to seeing him assist RMMI’s drive to providing the best client experience in the industry.